OVERVIEW

Welcome to Reptiles Palace! These Terms of Service (“Terms”) govern your use of our website and services. By using our website or services, you agree to these Terms.

1. Definitions

  • “We” or “Us” refers to Reptiles Palace.
  • “You” or “Customer” refers to the individual or entity using our website or services.
  • “Services” includes the sale of reptiles, shipping, and customer support.

2. Use of Website and Services

  • You must be 18 years or older to use our website and services.
  • You agree to provide accurate and complete information when ordering.
  • You are responsible for maintaining the confidentiality of your account information.

3. Payment and Pricing

  • Prices are subject to change without notice.
  • Payment must be made in full before shipping.
  • We accept [list payment methods].

4. Shipping and Delivery

  • Shipping policies are outlined in our Shipping section.
  • We are not responsible for delays or issues caused by third-party shippers.

5. Live Animal Guarantee

  • Our Live Animal Guarantee is outlined in our Shipping section.
  • We strive to ensure the health and well-being of our reptiles.

6. Customer Support

  • We provide customer support via phone, email, and website.
  • We respond to inquiries during business hours.

7. Cancellation and Refund

  • You can cancel your order before shipping.
  • Refunds are issued according to our refund policy.

8. Warranty Disclaimer

  • We disclaim all warranties, express or implied.
  • We do not guarantee the longevity or health of reptiles.

9. Limitation of Liability

  • We are not liable for damages or losses resulting from our services.
  • Our liability is limited to the amount paid for the reptile.

10. Indemnification

  • You agree to indemnify and hold harmless Reptiles Palace and its affiliates.

11. Governing Law

  • These Terms are governed by [state/country] law.
  • Any disputes will be resolved through [dispute resolution process].

12. Changes to Terms

  • We reserve the right to modify these Terms.
  • Changes are effective immediately upon posting.

13. Contact Us

  • Phone:
  • Email: info@reptilespalace.com
  • Website: https://reptilespalace.com/

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms.